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Support & Contact Us

We're here to help. Reach out to us through any of the channels below and our team will get back to you promptly.

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Email
support@zilversindia.com
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WhatsApp
Chat with us
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Working Hours
Mon โ€“ Sat ยท 10 AM โ€“ 6 PM

Quick Links

Track My OrderRefund & Cancellation PolicyTerms & ConditionsPrivacy Policy

Frequently Asked Questions

How do I cancel my order?+

Orders can be cancelled before dispatch. Contact us immediately via email or WhatsApp with your order ID.

When will my refund be processed?+

Approved refunds are processed within 7โ€“10 business days to your original payment method.

What if I receive a damaged product?+

Share unboxing photos/videos within 24 hours of delivery via WhatsApp or email and we will resolve it promptly.

Can I return a customized item?+

No. Customized, engraved, or personalized jewellery is non-returnable and non-refundable.